Privacy Policy

Last updated: November 3, 2026

1. Who we are

Costta's Cleaning Services is a house cleaning company based in Maple Shade, NJ. This policy explains how we collect, use and protect your personal information when you visit this website, contact us or book a service.

2. Information we collect

Information you give us: your name, phone number, email address, service address, details about your home and the service you want, and any message you send us.
Booking and payment information: your service dates, access instructions such as a key or door code, and payment records. We do not store full card numbers on this website.
Job applications: if you apply to work with us, your name, contact details, town, experience and work authorization.
Information collected automatically: your browser type, device, pages visited, how you reached the website and general location, collected through cookies and similar tools.

3. How we collect it

We collect information when you send a message through the chat on this website, request a quote, text, call or email us, book or pay for a service, apply for a job, or browse the website.

4. How we use your information

To answer your questions and send you a quote.
To schedule, deliver and follow up on your cleaning.
To send appointment reminders, service updates and billing messages.
To send offers and promotions, only if you agreed to receive them.
To process payments and keep business records.
To review job applications.
To understand how visitors use the website and improve it.

5. Text messages (SMS)

If you give us your phone number and agree to receive text messages, Costta's Cleaning Services may text you about your quote, appointments, service updates, billing and, if you agreed, offers and discounts. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop receiving texts, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. The sharing described in section 6 excludes this information.

See the SMS section of our Terms and Conditions for more details.

6. How we share information

We do not sell or rent your personal information. We share it only with service providers that help us run the business, such as our website host, our customer management and messaging platform, our payment processors and our analytics tools. They may use it only to provide those services to us. We may also share information when the law requires it, or to protect our rights, our clients or our team.

7. Cookies and analytics

This website uses cookies and similar tools, including Google Analytics and Google Tag Manager, to understand how visitors use the website and to measure our advertising. The chat on this website also uses cookies to keep your conversation open. You can block or delete cookies in your browser settings, though some parts of the website may not work as expected.

8. How we protect your information

We use reasonable measures to protect your information, including secure connections on this website and access limited to the people who need it to serve you. Access details for your home, such as keys and door codes, are shared only with the team assigned to your service. No method of storage or transmission is completely secure, but we work to keep your information safe.

9. How long we keep it

We keep your information while you are a client and as long as needed for the purposes in this policy, or as required by law for tax and business records. After that, we delete it or make it anonymous.

10. Your choices and rights

You can ask us to access, correct or delete your personal information, or to stop sending you marketing messages, at any time. To stop texts, reply STOP. To make any other request, contact us using the details below and we will respond within a reasonable time. Depending on where you live, you may have more rights under your state's privacy laws.

11. Children's privacy

This website is not meant for children under 13, and we do not knowingly collect information from them. If you believe a child has sent us personal information, contact us and we will delete it.

12. Links to other websites

This website may link to websites run by others, such as Instagram. We are not responsible for their content or privacy practices.

13. Changes to this policy

We may update this policy at any time by posting the new version on this page with a new date.

14. Contact us

Questions about this policy or your information? Use the chat on this page, or write to costascleaning1@gmail.com.

Costta's Cleaning Services
118 W Mill Rd
Maple Shade, NJ 08052

House cleaning in Haddonfield and the towns around it

Haddonfield comes first for us. Homes in and around the Historic District, from Kings Highway to Washington Avenue, range from Colonial to Victorian, and many still have their original floors, stairs and trim. We are based in Maple Shade, a short drive from Haddonfield, Moorestown, Cherry Hill and Marlton.