Cancellation Policy

1. Cancellation notice

Please give us at least 24 hours' notice to cancel or reschedule a scheduled service. Your team plans its day around your visit, so early notice helps us offer that time to another client.

2. Cancellation fees

• With less than 24 hours' notice, a fee of 50% of the scheduled service may apply.
• If you cancel on the day of the service, or we cannot get in at the scheduled time, a charge of 100% of the service may apply.

3. Rescheduling

We will do our best to find a new time that works for you, but we cannot guarantee immediate availability.

4. Exceptions

We understand emergencies happen. Tell us what happened and we will look at your case individually.

5. How to cancel or reschedule

Call or text (609) 592-1836. See also our Terms and Conditions.